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Always adhere to the tenet of "integrity-based, customer first", adhere to "uncompromising quality standards" in product quality, and strictly control, and strive to provide customers with quality products: in the process of customer service, we insist on "not letting customers suffer" in principle. The measures taken by our company on the "three guarantees" issue are as follows:

1. The company has established a "three guarantees" and a handling system for customer opinions. The company's product customer service strictly implements the "Three Guarantees" in accordance with the job responsibilities and work standards stipulated by the Three Guarantees management. The company has set up a special return and exchange department. Any customer's improper storage, improper transportation and other reasons that need to be returned or exchanged will be solved by the return staff in a timely manner.

2. After-sales service measures:

1) In order to provide customers with more convenient services, the company has set up an after-sales service phone (0516-86535555) to ensure that customers can correctly understand our products. The content of the telephone consultation includes quality issues, product prices, return and exchange issues, etc., and design all aspects related to our company's products. For each call of the customer, the company staff will answer patiently and meticulously. As a window of the company, the phone serves customers in many ways, shortens the distance between customers and the company, and plays a role in establishing a good market image for the company.

2) Itinerant visits: The company's after-sales customer service often circulates among customers to solve problems that customers may encounter during use at any time, and do their best to satisfy customers.

3) Customer feedback: In order to make the company's after-sales service work more perfect, but also to understand customers' opinions and suggestions on the company's products in various aspects, company personnel visit customers regularly, and issue "Customer Feedback Form" during the visit. , Focusing on product quality, usage, delivery time, contract performance, service response speed, etc., extensively solicit customer opinions and suggestions, so that the company can make timely improvements to the company’s products and services according to customer requirements, and meet customers’ needs Kind of demand.